Shipping policy
Shipping Policy
At Lumvan, we are committed to delivering your order as quickly and efficiently as possible.
Free Shipping
We are pleased to offer free shipping on all orders worldwide, including customers in the United States, United Kingdom, Canada, Australia, New Zealand, and Ireland.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods or holidays, processing times may be slightly extended.
Delivery Time
Estimated delivery time is 5–10 business days, depending on your location.
Please note that delivery times are estimates and may vary due to:
- Customs clearance procedures
- Carrier delays
- Public holidays or peak seasons
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your shipment in real time.
Delays & Issues
While we work with reliable shipping partners, occasional delays may occur.
If your order has not arrived within the estimated timeframe, please contact our support team:
We will assist you in resolving the issue as quickly as possible.
Important Notes
- Incorrect or incomplete shipping addresses may cause delays or failed delivery
- We are not responsible for delays caused by customs or local postal services
- Delivery times are estimates and not guaranteed
Thank you for choosing Lumvan — we appreciate your trust and are committed to delivering a smooth shopping experience.